Shipping policy

Order Process
All furniture orders are currently processed via WhatsApp. After browsing our website, please contact us on WhatsApp at 011-16585118 to confirm item availability, delivery details, and total cost.

Shipping Fees
Delivery charges are calculated based on your location, item size, and courier rates. As we use a third-party courier service, shipping fees will be confirmed during WhatsApp order confirmation.

Installation Fees
Please note that shipping fees do not include installation. Installation services (if required) will be quoted separately and must be arranged in advance via WhatsApp.

Delivery Timeframe
Estimated delivery time will depend on item availability and your location. The timeline will be shared with you during order confirmation.

Delivery Method
All deliveries are handled by a third-party courier partner. Once your order is shipped, tracking details (if available) will be provided via WhatsApp.

Delivery Conditions
Please ensure someone is available to receive the item. For bulky furniture, customers may need to arrange assistance for moving items into the premises, unless otherwise agreed.

Order Confirmation & Payment
Orders are only confirmed after full payment has been made and acknowledged via WhatsApp.

Damages & Issues
Kindly inspect your item upon delivery. If there are any damages or issues, please notify us immediately via WhatsApp for assistance.